Legal Documents

399 Days' Terms & Conditions — Fully in Bengali

Please read these Terms & Conditions carefully before using the 399 Days platform. This document covers everything from account registration to payments, bonuses, and responsible gaming.

Last Updated: January 2026

Home Terms Summary

The cards below summarize the most important rules at 399 Days.

Account Registration

Each individual may register only one account. Providing accurate information at the time of registration is mandatory. False information may result in account termination.

Bonuses & Promotions

All bonus offers are subject to specific wagering requirements. After receiving a bonus, you must wager the required amount before making a withdrawal. Full details are outlined in each individual offer.

Deposits & Withdrawals

A minimum deposit amount applies. Withdrawal processing may take 1–3 business days. Withdrawals may be delayed if identity verification has not been completed.

Security & Verification

KYC verification is an integral part of 399 Days. You may be required to submit your national ID card or passport. This process is carried out solely to protect the security of your account.

Prohibited Activities

Fraud, bot usage, operating multiple accounts, and bonus abuse are strictly prohibited. Any such activity will result in permanent account closure.

Responsible Gaming

399 Days is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all members.

1 General Terms

By accessing and using the 399 Days website and services, you automatically agree to these terms and conditions. These terms and conditions constitute a legally binding agreement between 399 Days and each user. It is your responsibility to read and fully understand these terms before accessing the platform.

399 Days reserves the right to modify, update, or amend these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the updated terms. Please check this page regularly.

These terms and conditions apply solely to the 399 Days platform. If anything is unclear, please get in touch with our support team.

399 Days services are available only in regions where online gaming is legally permitted. It is your sole responsibility to comply with the laws applicable in your country. Accessing the platform from a restricted region may result in account termination.

2 Account Registration & Management

To open an account with 399 Days, you must provide accurate and complete information. The name, date of birth, email address, and phone number entered on the registration form must always be your real details. 399 Days reserves the right to cancel any account created with false or incorrect information, and any funds held in such an account may be forfeited.

Single Account Policy

Each individual may hold only one account on 399 Days. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited. If multiple members of the same household share a device or network, the support team must be informed in advance.

Account Security

Keeping your account password confidential is entirely your responsibility. 399 Days will never ask for your password via email or phone. Please notify our support team immediately if you notice any unauthorized access to your account.

  • Use a strong password that includes letters, numbers, and special characters.
  • Enable two-factor authentication (2FA).
  • Avoid accessing your account over public Wi-Fi.
  • Do not allow anyone else to access or use your account.

3 Age Verification & Eligibility

You must be 18 years of age or older to open an account with 399 Days. Allowing minors to use the platform is strictly prohibited and forms part of our core policy.

Important: Any account opened or used by someone under the age of 18 will be immediately closed and all funds held in the account will be forfeited.

At the time of registration or at any point thereafter, 399 Days may request a copy of your national ID card, passport, or driving licence to verify your age. If the required documents are not submitted within the specified timeframe, your account may be temporarily suspended.

4 Deposit Policy

Please read the following rules carefully before making a deposit at 399 Days. We support Bangladesh's most popular payment methods, and every deposit is processed securely and promptly.

Accepted Payment Methods

  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer (selected banks)
  • Credit & Debit Cards
  • Cryptocurrency (on selected methods)

Deposit Limits

The minimum deposit amount depends on the selected payment method. A maximum daily deposit limit also applies, determined by your account verification level. Once a deposit is successful, funds are credited to your gaming balance instantly.

399 Days never charges any fees on deposits. However, your payment provider may apply their own charges.

Deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted and may result in account termination.

5 Withdrawal Policy

To withdraw winnings from 399 Days, your account must be fully verified. Withdrawal requests cannot be processed until the KYC process has been completed.

Withdrawal Processing Times

  • Mobile Banking (bKash, Nagad): 1–24 hours
  • Bank Transfer: 1–3 business days
  • Cryptocurrency: 1–24 hours

Withdrawal Terms

Bonus funds may only be withdrawn after the wagering requirements of the relevant bonus have been met. Deposits must be withdrawn using the same payment method that was used to make the deposit.

399 Days may delay or suspend a withdrawal in cases of suspicious activity or suspected rule violations. A decision will be communicated once the investigation has been completed.

6 Bonus & Promotion Terms

399 Days regularly offers a variety of bonuses and promotions. Each bonus offer carries its own terms and conditions, which you should read carefully. Make sure you fully understand the relevant terms before claiming any bonus.

Welcome Bonus

399 Days offers a special Welcome Bonus for new members. This bonus applies to the first deposit only, and each account is eligible to receive it just once.

Wagering Requirements

To withdraw after claiming a bonus, you must wager the bonus amount a specified number of times. For example, a 30x wagering requirement means you need to play through 30 times the bonus amount. A deadline also applies for meeting this requirement.

  • Not all games may be eligible for bonus play — the list of qualifying games is specified in each offer.
  • Withdrawals from bonus balance are not permitted until the wagering requirements have been met.
  • Any attempt to abuse bonuses may result in temporary or permanent account suspension.
  • Cashback bonuses generally carry no wagering requirements, though specific offers may have their own terms.

7 Prohibited Activities

399 Days is committed to maintaining a fair and secure gaming environment. The activities listed below are strictly prohibited and may result in permanent account closure.

  1. Creating or operating multiple accounts.
  2. Playing games using bots, scripts, or any automated software.
  3. Attempting to abuse the bonus system through fraudulent means.
  4. Attempting to collude with other players to influence game outcomes.
  5. Using the platform for money laundering or any form of illegal financial activity.
  6. Attempting to hack or breach the security of the platform.
  7. Opening an account using a false identity or someone else's details.
  8. Using third-party payment methods to conduct transactions.
If you are found to be involved in any prohibited activity, 399 Days reserves the right to close your account and forfeit all balances without prior notice.

8 Gaming Rules

Every game on 399 Days follows its own specific rules. It is your responsibility to familiarise yourself with those rules before you start playing. All game outcomes are governed by Random Number Generator (RNG) technology, which is certified by independent third-party auditors.

Technical Issues

If a game is left incomplete due to a lost internet connection or a technical fault, 399 Days will determine the outcome based on the state of the game at the time of the interruption. 399 Days is not liable for any losses resulting from technical issues.

Live Casino Rules

In live dealer games, the dealer's decision is final. In the event of a dealer error, 399 Days reserves the right to review and make a final ruling. Inappropriate language or behaviour in live chat is strictly prohibited.

9 Privacy & Personal Data

399 Days takes the protection of your personal data extremely seriously. In accordance with our privacy policy, your information is never sold or shared with third parties. For more details, please see our Privacy Policy Read the page.

  • Your data is protected by SSL encryption.
  • Payment information is stored in compliance with PCI DSS standards.
  • Information is collected for age and identity verification purposes.
  • Information may be shared with authorities where required by law.

10 Responsible Gaming

399 Days is firmly committed to responsible gaming. We want every member to enjoy gaming as entertainment, not let it become a dependency. If you feel that gaming is having a negative impact on your life, please make use of our responsible gaming tools.

Available Protection Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: The game will automatically stop if your losses exceed a specified amount.
  • Session Limit: Decide in advance how long you will play in a single session.
  • Cooling-Off Period: Temporarily pause your account for a set period of time.
  • Self-Exclusion: Take an extended break from using your account.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11 Account Closure & Suspension

399 Days reserves the right to temporarily or permanently close any account at any time and for any reason. In most cases, however, members will be notified before their account is closed.

Common Reasons for Account Closure

  • Breach of Terms & Conditions
  • Fraudulent or Deceptive Activity
  • Failure to Complete KYC Verification
  • Long-Term Inactive Accounts
  • Access from Restricted Regions

Voluntary Account Closure

If you wish to close your account yourself, please contact the support team. Make sure to withdraw all valid balances before your account is closed. Bonus balances cannot be withdrawn if the wagering requirements have not been met.

A monthly maintenance fee may apply to inactive accounts (no activity for more than 12 months).

12 Changes to Terms & Contact

399 Days reserves the right to amend these terms and conditions at any time. Members will be notified by email of any significant changes. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

For any questions or complaints regarding these Terms & Conditions, please contact our support team:

These Terms & Conditions have been prepared in Bengali and constitute the final, binding version. In the event of any dispute, the decision of 399 Days shall be considered final.

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Register now and enjoy the best online gaming experience in Bangladesh. Welcome to a safe, transparent, and trusted platform.

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By creating an account, you agree to the 399 Days Terms & Conditions.

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