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399 Days' Privacy Policy — Your Data, Our Responsibility

399 Days upholds the highest standards in protecting your personal data. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Why We Trusted

399 Days takes your personal data extremely seriously. Learn about the key features of our privacy protection.

Advanced Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption technology — the same technology used by the world's leading banks and financial institutions.

Active
Data Is Never Sold

399 Days never sells your personal data to third parties. Your name, address, phone number, and financial details are kept strictly confidential.

Confirmed
PCI DSS Compliant

Your payment and card details are stored and processed in accordance with PCI DSS international standards. Full card details are never stored on our servers.

Certified
User Controls

You can view, correct, or request deletion of your data at any time. 399 Days gives you full control over your personal information.

Available
Secure Servers

Our data servers are hosted in internationally recognised data centres and monitored around the clock by cybersecurity specialists.

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Cookie Transparency

399 Days clearly discloses what cookies are used on the website. You can customize your cookie settings at any time.

Transparent

1 What Data We Collect

When you register and use 399 Days, we collect certain necessary information. The sole purpose of this is to provide you with the best gaming experience and to keep your account secure. We only collect what is genuinely required.

Personal Identity Information

During registration, we collect your full name, date of birth, email address, phone number, and residential address. A copy of your national ID or passport may also be requested for age verification.

Financial Information

Payment details are collected to process deposits and withdrawals. Mobile banking numbers and bank account information are used solely for transaction processing and are stored with the highest level of security.

Technical Information

Your device type, browser version, operating system, IP address, and connection time are collected automatically. This information is used for security monitoring and platform improvement.

Data Type Purpose of Collection Mandatory
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Account Communication & Security Yes
Payment Information Transaction Processing Yes
IP Address Security & Fraud Prevention Automatic
Gaming History Personalized Experience Automatic
399 Days never collects your social media passwords or full bank card numbers.

2 How We Use Your Data

Collected data is used only for specific, legitimate purposes. The key reasons we use your data at 399 Days are outlined in detail below.

  • Account Management: Your information is used to create, verify, and maintain your account.
  • Transaction Processing: Payment details are required to accurately process deposits and withdrawals.
  • Customer Support: Your contact information is used to resolve issues and answer any questions you may have.
  • Security Assurance: Technical data is analysed to detect and prevent fraud and unauthorised access.
  • Legal Compliance: Data required to meet regulatory requirements is retained accordingly.
  • Platform Development: Usage data is analyzed to enhance and improve the gaming experience.
  • Promotions & Offers: Your data is used to send you relevant bonuses and offers tailored to your preferences (you can opt out at any time).
399 Days does not send marketing messages without your consent. You can unsubscribe from marketing emails at any time.

3 Data Sharing & Third Parties

399 Days never sells or rents your personal data to third parties. However, limited information may need to be shared in certain specific circumstances.

When Your Data May Be Shared

  • Payment Processors: Relevant information is shared with bKash, Nagad, or your bank to complete transactions.
  • Legal Authorities: Providing data may be mandatory to comply with court orders or government directives.
  • KYC Partner: Limited data is shared with authorised verification agencies for identity verification purposes.
  • Technology Partners: Minimal data is shared with technology service providers for platform operations.
We have agreements with all third parties requiring them to protect your data to the same standard we uphold.

For international data transfers, 399 Days always complies with applicable laws and standards. Regardless of where your data is stored, the same level of privacy protection is guaranteed.

4 Cookie Policy

399 Days uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: These cookies are essential for login sessions and security and cannot be disabled.
  • Functional Cookies: These cookies remember your preferred language and settings.
  • Analytics Cookies: Anonymous data is collected to help us understand how the platform is being used.
  • Marketing Cookies: Used to display relevant advertisements. You can opt out of this at any time.

You can disable or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some functionality of the website.

5 Data Protection Practices

399 Days employs the highest industry-standard technical and organisational measures to protect your data. Our security infrastructure is continuously updated and tested.

Technical Security

  • 256-bit SSL/TLS encryption — active on all data transmissions.
  • Sensitive data stored in the database is encrypted with AES encryption.
  • Two-factor authentication (2FA) is available for all users.
  • Automated suspicious activity detection system.
  • Regular security audits and penetration testing.

Organizational Safeguards

  • Access to sensitive data is restricted to authorized personnel only.
  • Privacy training is mandatory for all staff.
  • In the event of a data breach, you will be notified within 72 hours.
Our server infrastructure operates in ISO 27001-certified data centers, ensuring internationally recognized standards of data security.

6 Your Privacy Rights

399 Days believes you should have complete control over your personal data. That's why we provide you with the following rights.

  • Access: The right to know what information we hold about you.
  • Correction: The right to correct any inaccurate or incomplete information.
  • Deletion: The right to request deletion of your data under certain circumstances.
  • Right to Object to Processing: The right to object to the processing of your data for marketing purposes.
  • Data Portability: Your right to receive your data in a portable, commonly used format.
  • Withdrawal of Consent: The right to withdraw consent for data processing at any time.

To exercise any of these rights, please contact our support team. We are obligated to respond to your request within 30 days.

In some cases, legal obligations may prevent us from deleting certain data. If so, we will explain this to you in detail.

7 How Long Your Data Is Retained

399 Days retains your data only for as long as genuinely necessary. Once that purpose is fulfilled, your information is securely deleted or anonymized.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by law
Gaming History For the duration your account remains active
Communication Logs 3 Years
Cookie Data Until session ends or a maximum of 2 years

Certain data cannot be deleted before a set period due to legal obligations. However, all such data is permanently deleted once that period has elapsed.

8 Children's Privacy

399 Days services are intended for adults aged 18 and above only. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

Parents are urged to ensure their children cannot access this platform. Please contact us to report any suspicious activity.

9 Privacy Policy Changes

399 Days may update this privacy policy from time to time. For significant changes, we will notify you by email or via a notice on the platform.

Continuing to use 399 Days after any changes have been made will be considered your acceptance of the updated privacy policy. We therefore encourage you to read the new policy carefully upon receiving a change notice.

The "Last Updated" date at the top of this page always reflects the most recent version.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter promptly and with care.

Once your identity has been verified, we will respond to your request within 30 business days. For urgent matters, immediate assistance is available via live chat.

Your privacy matters deeply to us. 399 Days always operates with transparency and integrity.
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Your Data Is Protected — Right Now Join 399 Days

Your privacy is our top priority. Welcome to a safe, transparent, and trustworthy platform.

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