Gaming should be a source of fun, not stress. 399 Days believes every player deserves a safe and balanced gaming experience. Our Responsible Gaming tools and policies are here to help you stay on track.
399 Days puts you in full control of your gaming. Use our dedicated tools to ensure a safe and enjoyable experience.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded — reducing the risk of overspending.
Active BenefitsYou decide the maximum duration for each gaming session. Once the time is up, the system will automatically prompt you to take a break and log you out.
Active BenefitsYou can close your account for a set period or permanently whenever you choose. During self-exclusion, logging in or creating a new account will not be possible.
Active BenefitsNeed a temporary break from gaming? Choose a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, gaming and deposits will not be available.
Active BenefitsView your full gaming history, win/loss records, and spending details at any time. Stay informed, stay in control.
Active BenefitsYou can opt out of promotional messages and bonus offers at any time. This makes it easier to resist the temptation to game more than you intend.
Active BenefitsResponsible play means treating gaming as a balanced form of entertainment — not as a way to make money or solve financial problems. At 399 Days, we believe every player should game within their means, and that gaming should never interfere with daily life, family, or financial wellbeing.
Online gaming is growing rapidly in Bangladesh. In this environment, 399 Days is committed to ensuring every user plays responsibly and with full awareness. That's why we've built world-class responsible gaming tools to help you stay in control of your gaming habits.
Gaming should be enjoyable. If it starts to feel like an obligation, if you're chasing losses, or if you can't stop — that's a sign something needs to change. 399 Days is here to support you in those moments.
Problem gaming often creeps up unnoticed. Watch out for the following signs — they're early warning signals that your gaming habits may be becoming an issue.
Responsible gaming isn't about giving up gaming — it's about enjoying it the right way. The experts at 399 Days share practical tips to help you keep gaming a healthy form of entertainment.
Ask yourself the following questions and answer honestly — this is just for you. If most of your answers are "Yes," it may be time to seek help.
Are you spending more than your budget on gaming and finding it hard to stop?
Do you feel restless, irritable, or anxious when you try to stop gaming?
Are you repeatedly placing larger bets to try to win back money you've lost?
Are you hiding your gaming habits from family or friends?
Are you putting gaming ahead of work, family, or social responsibilities?
Are you borrowing money or dipping into savings to fund your gaming?
Using 399 Days' responsible gaming tools is straightforward. After logging into your account, simply follow the steps below.
Log in to your 399 Days account and click the profile icon in the top right corner.
From the Settings menu, select the "Responsible Gaming" option.
Deposit limit, time limit, cooling-off, or self-exclusion — choose the tool you need and set it to your preferred level.
Save your changes. Increasing a limit typically requires a 24–72 hour waiting period, while reducing a limit or applying an exclusion takes effect immediately.
If you have trouble configuring your settings, our support team is available via 24/7 live chat to help you.
399 Days strictly prohibits anyone under 18 from gaming on our platform. Age verification is mandatory at registration, and proof of identity may be requested at any time.
If you have children or teenagers at home, take the following steps:
Problem gaming is a mental health issue, and seeking help is completely normal. 399 Days is always here for you. Our dedicated support team is ready to point you in the right direction.
Available 24 hours a day, 7 days a week. The fastest way to get immediate assistance.
[email protected] — We respond within 24 hours.
Remember — seeking help isn't a sign of weakness. It takes courage and good judgment. 399 Days protects your privacy and offers support without judgment.
Every tool can be tailored to your needs. Take control of your own gaming experience.
Gaming stops automatically once you've reached a set loss amount.
ActiveWinnings cannot be withdrawn before a set period — this helps you avoid impulsive decisions.
ActivePop-up notifications appear at set intervals to remind you how long you've been playing.
ActivePermanent account closure — if you want to stop completely.
ActiveJoin 399 Days and take full advantage of our responsible gaming tools. Your safety is our top priority.